Deleted
Deleted Member
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Post by Deleted on Sept 6, 2015 13:42:29 GMT
Hello everybody, Just a quick post to say I'm really sorry about the connection issues this weekend. Our parent network has been hit by some DDoS attacks which caused disconnections, lag, etc on the server. It's been really frustrating for everybody. The IP on the network that got attacked has now been nulled and hopefully that will be the last of the issue. However, we have put a contingency plan in place to transfer the shard over to a different datacentre if there's another incident. A bit of background, there are 2x 10gbps fibre connections via two separate providers into the core switch (Juniper QFX). We take a 1gbps feed directly off that. As with any network that hosts game servers, there are DDoS attacks from time-to-time, but these are usually sufficiently small not to impact the network or otherwise mitigated. Any questions or concerns about the server, connectivity, etc then I'm more than happy to address here. Please feel free to post any issues with lag, etc within this section of the forums and I'll check back regularly. Kind regards, Q Edit 2015-09-08: Embedding ping chart, updated every 1 min:
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Post by Kitten on Sept 6, 2015 14:17:01 GMT
Thank you very much Q. I really appreciate all of your hard work on this issue and the prompt attention. We enjoy the service you provide and plan to continue on with you.
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Post by SpinnZ on Sept 7, 2015 1:32:18 GMT
Really wish I had read this before I logged in and started questing today. Just got DC'd while off my mount :/ good luck fixing the issues.
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Post by SpinnZ on Sept 16, 2015 20:10:57 GMT
Just wondering if there was an official word as to what was up with the resets and load from previous saves yesterday. Hope all is well ^.^ (I realize this is not important and nothing needs be said, restarts happen, I'm just a curious cat ;D )
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Post by Kitten on Sept 17, 2015 16:30:20 GMT
was not a restart...It was a hacker. We were being targeted by a hacker and crashed on purpose. I believe that between a couple of friends and myself we have the situation under control. Sorry about the inconvenience.
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